Shipping

We know you want your jewels as soon as possible, therefore we only make deliveries via FEDEX. If you live in Mexico you get your parcel within two to five working days after your order is placed. Time depends on the city you are living.

For the rest of the world the delivery is also by FEDEX ECONOMY and transit time varies between 3 and 6 working days only! 

SHIPPING COSTS

MEXICO

PURCHASE	FEDEX ECONOMY
LESS THAN $ 2000 MXN	$ 110 MXN
$ 2000 MXN AND UP	FREE

USA & CANADA

PURCHASE	FEDEX ECONOMY
LESS THAN $ 1900 MXN	$ 500 MXN
$ 1900 MXN -  AND UP	$ 360 MXN

EUROPE / UK, CENTRAL & SOUTH AMERICA

PURCHASE	FEDEX ECONOMY
LESS THAN $ 2500 MXN	$ 620 MXN
$ 2500 MXN - AND UP	$ 490 MXN

ASIA

PURCHASE	FEDEX ECONOMY
LESS THAN $ 2500 MXN	$ 680 MXN
$ 2500 MXN - AND UP	$ 390 MXN

REST OF THE WORLD

PURCHASE	FEDEX ECONOMY
LESS THAN $ 2500 MXN	$ 930 MXN
$ 2500 MXN - AND UP	$ 790 MXN

SHIPPING RATES activates automatically. Just fill in your shopping cart and get your jewels at your door !

** International Express Service available in check out.

RETURNS

you are not completely satisfied with your purchase?

We accept changes and refunds in collection pieces.  Just emails us within 3 days of delivery and we will reply back with return instructions. Once we had got back your product, we will ship your new order or we will refund your money. Deliver expenses will be on you.The most common returns are made due to mistakes in sizing while ordering.  We recommend checking out our size chart before purchasing to avoid these extra expenses. If you have any further question you can contact us in info@carolinaalatorre.com. If you want to buy a present but you are not sure about the size, we recommend buying a gift certificate.

If you receive a package that is not yours, please contact us to info@carolinaalatorre.com, in this case, all shipping expenses will be covered completely by us.